The front desk staff was incredibly friendly, providing detailed information about available amenities and making me feel welcomed during check-in.

Unfortunately, the room was in need of updates, with visible wear and tear on the furniture and carpets, which made for an uncomfortable stay.

Check the heating system upon arrival. my room was cold and the heat didn't work well, making sleep uncomfortable.

5/10

I tell ya what, cleaned up room, real cozy with the comfy beds, though the outside and hallways looked like they seen better days. Neighbors were kinda loud, but I managed to sleep alright. Folks at the front desk were sweet as pie, always ready to help. Just wished they had more breakfast than just packaged muffins.

Great service but outdated rooms

The front desk staff was incredibly warm and welcoming, making the check-in process a breeze. The location is convenient, close to several eateries and shops, which made our stay easier.

However, the room itself was in desperate need of updates. The furniture looked tired, and the air conditioning unit struggled to keep the room cool during the summer heat. Additionally, advertised breakfast options were quite limited, essentially just packaged muffins.

The front desk staff was incredibly warm and welcoming.

I experienced serious issues with the billing process which led to confusion and frustration. To top it off, the breakfast advertised was a complete joke—only packaged muffins were available, showcasing a lack of quality and variety.

The fridge was large, and the beds were decent for a good night's rest. The landscape could use sprucing up, though.

The exterior of the property appears well-maintained, and the front desk clerk was friendly during check-in. However, the room was unsatisfactory, with noticeable cleanliness issues, such as dust accumulation and an unpleasant musty odor. There was a significant problem found—a moldy drawer in the nightstand that prompted an early exit. Additionally, the air conditioning failed to cool the room properly, making for an uncomfortable stay despite the low price.

We really enjoyed our stay with our kids and beloved pet. The check-in process was smooth, and the room was spacious. We appreciated the hotel's convenient location near fun spots like the Cincinnati Zoo and the excellent rate we secured.

My children wanted more dining options for families.

the staff was efficient and provided helpful information about the hotel amenities. despite the worn exterior, my room was clean and relatively modern, offering a comfortable stay.

breakfast options were limited and the dining area got crowded.

the outdoor pool is clean and perfect for kids. the shower floor was super slick.

I enjoyed the newly renovated bathroom and comfy beds, but the breakfast was really just juice and coffee, not what I expected from the photos.